ADA Compliance and Web Accessibility

ADA Survey for Individuals with Disabilities Using City Programs, Services and Facilities | Printable form [pdf]
ADA Survey for Organizations Representing Individuals with Disabilities | Printable form [pdf]
Americans with Disabilities Act Online Grievance Form | Printable form [pdf]
ADA Public Notice February 2017 [pdf]
ADA Forums - Watch Videos

The City of Winston-Salem strives to make its services, programs, activities, facilities and employment opportunities available to all of its citizens and interested parties. Should you have an ADA complaint or concern, you may complete the City’s ADA Grievance Form. The form may be filed with one of the City's ADA Coordinators, who are listed below. Further appeals will be handled in accordance with the City’s Citizen Complaint Procedure. You may request a copy of the Citizen Complaint Procedure by contacting the City Secretary’s Office at 336-727-2224.

ADA Compliance Coordinators:
Alan Andrews |
Angela Carmon |

The city is working on a new transition plan and self-evaluation under the ADA. Both are projected to be completed by December 2020. Should you wish to provide input regarding this process, please feel free to contact one of the City's ADA Coordinators listed above. You also may provide input by completing the appropriate survey found in the links above.  Your input is invaluable.

The city's current transition plan and self-evaluation were first completed in 1992 and 1993, respectively. They have been updated over the years as changes and the scope of work identified by the plan were completed. Copies of the Transition Plan and Self-Evaluation Summary may be found in the City Attorney’s Office, Suite 134, City Hall. 

Web Accessibility

The City of Winston-Salem strives to make our web site and our services available to all citizens by following the guidelines of the W3C for accessibility.

  • Images have alt tags to explain what the image is showing.
  • Text size is scalable; using relative-size fonts.
  • Text equivalents are provided for non-text items such as Flash movies and video content-rich pages.
  • Lists of items are marked up as lists.
  • Links are designated by underlining, except in specific navigation sections.
  • Forms can be navigated and submitted by using the keyboard.

If you are having any difficulty with this site, please contact the webmaster and explain what you are trying to do and the problem with completing the task.  E-mail the webmaster at: 


WebAnywhere is a web-based program that runs on any computer and allows a web page to be read aloud to you with controls similar to JAWS or Window-Eyes. Once you go to the WebAnywhere site listen to the Keyboard commands, and then use the special URL address box to surf to the web pages you want to access.

WebAnywhere is found at

To change the view size of the text on web pages, go to your View menu and look for the "Text Size" item and then choose "larger" or "increase" to make the letters bigger. This change will also cause the page to print the larger size text. Images will not be changed. (This works if the page is designed to allow it.)

Adobe PDF files can be processed through the Adobe web site for screen readers.

Google has a test version of Accessible Search that rates web pages by accessibility factors. Copy a page URL and try it at

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