The Planning Department is composed of a staff (see organization chart [pdf/396kb/1p]) with expertise in land use planning, transportation planning, economic development, historic preservation, neighborhood revitalization, environmental protection, and other issues affecting the growth of our community. Staff provides the data, information, and professional recommendations regarding land use issues and other planning policy questions to the Planning Board and elected boards to help them make informed recommendations and decisions. The department accomplishes this work in four multidisciplinary areas: Comprehensive and Urban Design Planning; Community Character; Land Use Administration; and GIS/Mapping.

Read more about us and the work areas.


Paul Norby, Director Margaret Bessette  Tarra Jolly  

, Director, 336-747-7061

, Assistant Director, Planning, 336-747-7058

, Graphics Coordinator, 336-747-7044

, Senior Administrative Assistant, 336-747-7053

Beth BroomAdministrative Secretary, 336-747-7040

Comprehensive Planning and Design
(Area plans, Legacy 2030 Comprehensive Plan, Redevelopment Plans, Special Design, Public Outreach)

Kirk Ericson Marco Andrade Kelly Bennett  Steve Smotherman 

, Principal Planner, 336-747-7045  

, Project Planner, 336-747-7057

, Project Planner, 336-747-7062

, Project Planner, 336-747-7059

, Project Planner, 336-747-7066

, Planner, 336-747-7060

Community Character
(Historic Preservation, Community Appearance, Subdivision, Site Plans, Front Counter) 

David Reed Amy Crum Michelle McCullough  Rob Solomon 

, Principal Planner, 336-747-7043

, Project Planner, 336-747-7051

, Project Planner, 336-747-7063

, Project Planner, 336-747-7054

, Plan Review Coordinator, 336-747-7064

Land Use Administration
(Zoning, Special Use Permits, Zoning Enforcement, Permit Office)

Aaron King Gary Roberts Bryan Wilson

, Land Use Coordinator, 336-747-7068

, Project Planner, 336-747-7069

, Planner, 336-747-7042


Lynn Ruscher  

, Principal Planner, 336-747-7056

, Project Planner, 336-747-7052

, Project Planner, 336-747-7046 

Revised: 2/7/2017

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