City/County Utilities Division

Winston-Salem / Forsyth County Utilities provides high-quality water, sewer and solid waste services through responsible use of resources, reliable delivery and stewardship of the environment. Administrative offices are located in Winston-Salem City Hall with management by the City/County Utilities Commission, formed by a joint consolidation agreement in 1976.  

News and Updates

System Development Fees

On July 20, 2017, the North Carolina General Assembly adopted an act to provide for uniform authority to implement system development fees for public water and sewer systems throughout the state. House Bill 436 amended Chapter 162A of the General Statutes, adding "Article 8, System Development Fees" to define requirements for implementing water and sewer system development fees for local government units.

On June 11, 2018, the City/County Utility Commission (CCUC) approved new Water and Sewer System Development Fees, effective January 1, 2019. Fees will be determined by meter size per the following schedule:
System Development Fees effective January 1, 2019 [pdf/1p]

The Archie Elledge Waste Water Treatment Plant received the 2017 Wastewater Treatment Plant Operation & Maintenance Excellence Award, a highly sought-after regional honor. It recognizes the plant for outstanding operation and maintenance (O&M) efforts and for the best use of its resources. Learn more.

Team at Elledge plant

View groundwater presentation

View Water Quality presentation to council committee

Little Creek Outfall Improvement Project

Water and Sewer Rates

Solid Waste Landfill Operations Rate Increase Effective July 1, 2018 [pdf/1p]

Landfill Operating Hours

Landfill Holiday Operating Hours for 2018-19 [pdf/1p]

Latest News

Posted: Friday, October 12, 2018
Marketing and Communications - Oct. 12, 2018 Mayor Allen Joines has declared a state of emergency in Winston-Salem in the af...
Posted: Wednesday, September 19, 2018
Utilities Division - Sept. 19, 2018 Some Utilities Division customers who live in downtown Winston-Salem and to the east of ...
Posted: Friday, August 31, 2018
Utilities Division - Aug. 31, 2018 The closure of Somerset Drive, between Osborne and Seasons Chase roads, has been ext...
Posted: Friday, August 24, 2018
Utilities Division - Aug. 24, 2018 Somerset Drive, between Osborne and Seasons Chase roads, will be closed to through traffi...

Upcoming Events

Dec 10

2:00 p.m. in City Council Chambers, Room 230, 101 North Main Stre...

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